Learn More About Our New Withdrawal Lock
From the very beginning, we have stood by our No Bullshit Guarantee. The Withdrawal Lock epitomises our belief that gambling should be fun, fair, and transparent, leaving no questions unanswered.
All too often, we see players reverse their withdrawals, either after an unfortunate run on the slots, or a few unlucky bets on the football.
Providing that your withdrawal meets the necessary Terms & Conditions, when you choose to apply the withdrawal lock to your transaction, you can be sure your winnings will be credited to your bank account, and nothing, not even Captain Rizk himself, can stop you from getting what is rightfully yours.
How to use the withdrawal lock
Locking in your withdrawal can be done in just a few moves:
- Initiate a withdrawal as you normally would.
- Go to your transaction history in the ‘My Account’ section.
- Find the transaction you want to lock-in and select the lock option.
- Start planning what you’ll spend your winnings on – You’ve earned it!
What happens when you use the withdrawal lock
Once you apply the withdrawal lock to your withdrawal, a team of no less than six highly trained security personnel are dispatched and make their way over to the payments division at Rizk HQ.
A minimum of two security details are ordered to speak into the cuff of their shirts at all times while your withdrawal is in transit to our impenetrable vault, which is guarded by our ferocious attack dog, Lucky.
It is here that your money will remain until being processed and sent to your account.
So now you know! Next time you have a big win and want to ensure your money arrives safely into your bank account, apply the withdrawal lock and let us do the rest.
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In certain circumstances, such as a failed withdrawal or a pending verification (for 7 days or more), locked funds will be returned to a player’s account. Once the funds are returned to a player’s account they are no longer locked and Rizk cannot accept liability for these funds should they be used to play.