Learn More About Our New Withdrawal Lock
From the very beginning, we have always stood by our No Bullshit Guarantee and our latest feature, the Withdrawal Lock, epitomises that perfectly. In the past it was all too easy to cancel a withdrawal request to continue playing, something you may lead to regret later on. Now though, you can Lock your withdrawal, preventing you from continuing to play and ensuring you always gamble responsibly.
To Lock a withdrawal, you need to visit the My Account section and click the Transactions tab. You can then choose the withdrawal you wish to lock and click the Lock button. If you want to cancel the withdrawal, you can click the Cancel button, but you cannot cancel the withdrawal after you’ve locked it. If the withdrawal is marked with “Waiting Approval” it’s already been locked and is being processed.
For a full step-by-step guide, you can watch the video above.
So if you want to make sure you get to spend every cent of your winnings, make sure you Lock your withdrawal.
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In certain circumstances, such as a failed withdrawal or a pending verification (for 7 days or more), locked funds will be returned to a player’s account. Once the funds are returned to a player’s account they are no longer locked and Rizk cannot accept liability for these funds should they be used to play.