Legal Update – Source of Wealth Questionnaire

You may have read in the news already about so-called Source of Wealth orders. This regulation is now also affecting the gaming industry as a whole, not just Because of this new law coming into force on 25/05/2018, we are forced to ask you where your funds are coming from and satisfactory proof may also be required.

Here at we are dedicated to creating a safe and responsible gaming environment for all of our players. We’d rather be honest and straightforward with you than hiding complex rules and requests somewhere in our Terms and Conditions.

What information will you we be asking?

There’s a chance that you already saw a message when you logged in with a request to go to your My Account section to complete the Source of Wealth form. It’s the place where you would be asked to upload proof of identification, address and payment method.

You will also be asked to upload confirmation of your identity, if you haven’t done so already. This could be either a photo of your ID card, driver’s license or passport.

In the Source of Wealth form you can choose to tick one or more boxes with options that apply to you. These include but aren’t limited to: Inheritance, dividends, sale of property or company, salary and a few more. Keep in mind that we could ask you to support what you declare in the form with documents in the future.

It’s easy to understand why this could feel intrusive, an invasion of privacy, asking for such sensitive information. Rest assured, any information you share with is guarded by the latest available encryption technology and will not be shared with any third party.

What if I don’t complete the SOW questionnaire?

We can’t make you complete this questionnaire. But, and this is a big one, if you don’t, we will be compelled by law to suspend your account until you do. You won’t be able to play any games, deposit or withdraw in the meantime.

Obviously, we don’t want that to happen which is why we want to let you know how important these legal changes are. Let’s work together on this. Think of it as you helping us helping you and it’s a win-win situation.

If you have any further questions about this, feel free to contact our customer support and they will help you. You can also read the report from UK’s Gambling Commission which the Source of Wealth Questionnaire is based on.

We apologise for any inconvenience.