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SIMPLE INSTRUCTIONS TO

RESPONSIBLE GAMING

Gambling, like any other pastime, is supposed to be enjoyable and as much as you can do nothing when your favourite team loses a match, you can do nothing when you lose whilst gambling. It’s not the universe conspiring against you, it’s merely the way the universe works. Sometimes you win, sometimes you lose.

You should never use gambling as a source of income, but only as a source of entertainment. If, however, you are one of the unfortunate few that has been caught up in the moment and allowed your emotions to overpower your brain, we are here to help.  By following these simple instructions, you will be able to ensure that you are kept safe.

Limits

Rizk.com is here to help you manage your gambling and as such, we can provide you with the following account options that will allow you to set limits and keep to them.

DEPOSIT LIMIT

This is the amount of money that you will be able to deposit on a daily, weekly or monthly basis.

LOSS LIMIT

When you are having a bad day, you will be able to set a loss limit to prevent losing too much during a specific time period.

SESSION TIME LIMIT

Should you choose this option, you will be logged out of your account after a set time period.

These limits are completely optional and are not a requirement for all Rizk.com account holders. We urge you to contact our customer support team should you need any information about the limits or help setting them up.

Freezing your account

We, as humans, need to look after ourselves in every aspect of our lives and should gambling ever become more important than your health and wellbeing, you should take a break from it immediately. We will help you freeze your Rizk.com account for any period over 24 hours and, should you request it, your account will be closed permanently. During the freeze time, you will not hear from us at all and your account will be inaccessible.

Once again, the decision to freeze your account will be your own and the Freezing Options can be found on the Account Options page. If anything is unclear or you need help, call our customer support team immediately.

Simple guidelines to follow

  • Gambling is a form of entertainment, a hobby or a pastime, nothing more. It should not be used as a way to earn or invest money in any way.

  • Never increase your gambling to ‘recover’ losses. This is not the way the universe works and you should avoid it.

  • Set yourself limits: decide how much money you want to gamble, how much money you can afford to lose and how long you want to play. Set these limits, stick to them and take a break from gambling when necessary.

  • You should never borrow money to gamble, if you can’t afford to be gambling, you shouldn’t be gambling. End of story.

  • Never be afraid or ashamed to ask for help.

Professional help

The one thing you should always know is that you are never alone and there will always be someone on hand to help you overcome your addiction. You will be able to contact the following independent organisations for help.

No under 18’s

We will do everything in our power to prevent underage gambling and if you want to register with Rizk.com and play with us, we will regularly perform stringent identity and security checks to make sure you are who you say you are and are not underage.

Should you need any assistance monitoring your computer, we recommend you make use of these monitoring applications, just to make sure.

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